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Limited Warranty
ViewSonic
®
Projector
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period, ViewSonic will at its sole option repair or replace
the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (I) year
for the original lamp from the date of the first consumer purchase. Europe except Poland: Three (3) years warranty for all parts
excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the first consumer
purchase. Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90) days for the
original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or
local ViewSonic office for the warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All
accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image built-in” which results when a static image is displayed on
the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support. You will need to provide
your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
5. For applicable models with the PIN code security feature only. This projector contains a personal identification number (PIN)
that restricts access to authorized users. If you forget to record the PIN code in the User Guide with your Serial Number, you
will have to send in the unit for service so the code can be reset. However, if you register your product serial number with
ViewSonic, along with your PIN code, it will be retained on file with your registration should you need it in the future.”
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied
warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damaged based upon inconvenience, loss of use of the
product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships,
or other commercil loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do
not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the
above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your
local ViewSonic dealer.
Warranty_Projectors Rev. 1d 1 of 1
4.3: Projector Warranty Release Date: 03-31-05
64ViewSonic PJ658