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CHECKING YOUR SCANNER 19
4. Click the Test Scanner or Camera button.
A message tells you if the scanner is working correctly.
5. Click OK to close the dialog box.
That’s it. Your scanner is ready to scan. See “Scanning for the First
Time” on page 20.
If the scanner is not properly connected, you’ll need to find the
problem. See the next section for help.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner is not properly connected, check for one of these possible
problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
• Is the scanner’s locking tab in the locked position? Slide the
locking tab to the unlocked position. If you tried to scan with the
scanner locked, you must restart your computer after unlocking the
scanner.
• If you connected the scanner to a parallel port, are you using an
older computer that has 25-pin connectors for both serial and
parallel ports? You may have plugged the scanner cable into a serial
port instead of the parallel port. Remove the scanner cable from the
serial port and plug the cable into the parallel port.
• If you connected the scanner to a parallel port, are other devices
“daisy-chained” to the parallel port? If so, the scanner must be the
first one connected to the computer. Plug the scanner into the
computer’s parallel port first, then plug the next device into the
scanner.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.