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TROUBLESHOOTING
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WD SENTINEL DS5100/DS6100
ADMINISTRATOR AND MAINTENANCE GUIDE
Boot Drive
<Drive Name>
Over Temp
The operating system (OS) boot
drive has exceeded the normal
operating temperature.
Check the airflow around your
device and the system fan
operation.
Boot Volume
Degraded
One of the operating system (OS)
drives has failed. The system will
operate but in a degraded state.
Replace the identified boot drive.
• Access the Dashboard (See
“Accessing the Dashboard” on
page 25.)
• Click Monitor on the navigation
bar.
• Check Internal Storage>Boot
Drive area to review the status of
your drive.
• Obtain and install a comparable
boot drive.
Capacity Low Available disk space is low. Storage capacity on your device is
low. You will need to add additional
drives to expand the device
storage.
Drive Count Displays the number of drives
currently on your device.
The total drive count in the system.
This includes the boot drive(s) and
the data drives.
Drive Failed One of the data drives failed. Your data drives are currently
running in RAID protection mode.
Replace the failed drive.
• Access the Dashboard (See
“Accessing the Dashboard” on
page 25.)
• Click Monitor on the navigation
bar.
• Check Internal Storage>Data
Drive area to review the status of
your drive.
• Obtain and install a comparable
data drive.
Drive Over Temp The data drive has exceeded the
normal operating temperature.
Check the airflow around your
device and the system fan
operation.
Ethernet
<port #>
Disconnected
Ethernet port 1 or port 2 is
disconnected.
Reconnect the ethernet cable to
the identified port.
Fan Failed The system’s primary fan (DS5100/
DS6100) or the CPU fan (DS6100)
has failed.
The primary or CPU fan has failed.
Replace the applicable failed fan.
Imminent Drive
Failure
S.M.A.R.T early detection found a
premature drive failure condition on
one of the data drives.
Replace the defective drive as soon
as possible to stop RAID from
going into a degraded state.
LCD Description Troubleshooting