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Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from
repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and
return shipment to the customer via a Xantrex-selected non-expedited
surface freight within the contiguous United States and Canada. Alaska
and Hawaii are excluded. Contact Xantrex Customer Service for details
on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact
your merchant. If you are unable to contact your merchant, or the
merchant is unable to provide service, contact Xantrex directly at:
Phone: 604 422 2777
Toll Free North America: 1 800 670 0707
Fax: 604 420 2145
Email: customerservice@xantrex.com