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Direct returns may be performed according to the Xantrex Return
Material Authorization Policy described in your product manual. For
some products, Xantrex maintains a network of regional Authorized
Service Centers. Call Xantrex or check our website to see if your product
can be repaired at one of these facilities.
In any warranty claim, dated proof of purchase must accompany the
product and the product must not have been disassembled or modified
without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the
product at point of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original
equipment manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product
exchanged under warranty
What does this warranty not cover?
This Limited Warranty does not cover normal wear and tear of the
product or costs related to the removal, installation, or troubleshooting
of the customer’s electrical systems. This warranty does not apply to and
Xantrex will not be responsible for any defect in or damage to: