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Phaser 3100MFP/S
- 47 -
9 - Maintenance
A wait message appears.
The smart card is read.
9 Remove the smart card from the reader, your
machine is ready to print again.
Issues with smart cards
If you use a smart card that has already been used, the
machine will display:
then,
If you use a defective smart card, the machine will display:
then,
If the C button is pressed while the smart card is being
read, the machine displays:
Cleaning
Document glass cleaning
When one or more vertical lines appear on the copies,
clean the glass of the scanner.
1 Open the scanner cover until it is standing in
vertical position.
2 Wipe the glass with a soft lint-free cloth dampened
with mild alcohol.
3 Close the scanner cover.
4 Make a copy to check that the symptoms have
disappeared.
Printer cleaning
Dust, dirt and paper debris on the exterior and internal
surfaces of the printer can affect its operation. We advise
that it be cleaned regularly.
Cleaning the machine’s exterior surfaces
Clean the external part of the printer with a soft cloth
dampened in mild detergent.
Printer issues
Error messages
When the printer encounters any of the problems
described below, the corresponding message is shown
on the machine display.
PLEASE
WAIT
NEW TONER
REMOVE CARD
PLEASE
WAIT
REMOVE CARD
ALREADY USED
PLEASE
WAIT
UNKNOWN CARD
REMOVE CARD
ACTION CANCELLED
REMOVE CARD
Message Action
CHECK TONER
Check the presence of a
print cartridge in the
machine.
TONER NEAR END
Indicates that your
consumable will need
changing soon.
REPLACE PAPER Add paper in tray.
HEATING
Message displayed when
starting the machine.
CLOSE COVER
PRINTER
The printer front cover is
open, close it.
TONER EMPTY
REPLACE <OK>
Replace the print cartridge.
PAPER JAM
REMOVE TONER
A sheet of paper is jammed
in the machine. Take out
the print cartridge and
remove the jammed paper
sheet. Take out the paper
tray and remove the
jammed paper sheet. Then
open and close the
consumable cover.
PAPER JAM
EXTERNAL TRAY
A sheet of paper is jammed
in the machine. Open the
paper jam cover. Remove
the jammed paper sheet.
Then open and close the
consumable cover.
PAPER EMPTY Add paper in the paper tray.
Note
After one of the error messages listed
above is displayed it may result in the
cancellation of an active print job (see
PC printing issues, page 48).