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Phaser 3400 Personal Laser Printer
Consumables Warranty
Xerox warrants that laser print cartridges will be free from defects in materials and
workmanship for a period of one (1) year from date of installation. All other Customer
Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days
(six (6) months where longer periods are required by law) from the date of installation,
but not more than one (1) year from date of shipment. Under this warranty, the
Customer must notify Xerox or its authorized service representative of the defect before
the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE
CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX
REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims
will be handled according to the current Xerox procedure.
These warranties shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. Xerox shall not be obligated under
these warranties:
a. to repair damage resulting from attempts by personnel other than Xerox
representatives to install, repair or service the product unless directed by a
Xerox representative;
b. to repair damage, malfunction, or degradation of performance resulting from
improper use or connection to incompatible equipment or memory;
c. to repair damage, malfunction, or degradation of performance caused by the
use of non-Tektronix/Xerox printer supplies or consumables or the use of
Tektronix/Xerox supplies not specified for use with this printer;
d. to repair a product or CRC that has been modified or integrated with other
products when the effect of such modification or integration increases the
time or difficulty of servicing the product or CRC;
e. to perform user maintenance or cleaning or to repair damage, malfunction,
or degradation of performance resulting from failure to perform user
maintenance and cleaning as prescribed in published product materials;
f. to repair damage, malfunction, or degradation of performance resulting from
use of the product in an environment not meeting the operating
specifications set forth in the user manual;
g. to repair this product after the limit of its duty cycle has been reached; all
service thereafter shall be billed on a time and material basis;
h. to replace CRCs that have been refilled, are used up, abused, misused, or
tampered with in any way.