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Installation Planning Guide Maintenance and support services
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-3
A PAL Plus Learner's Kit is shipped with all new systems but
must be ordered by the Analyst for upgrade customers as part of
the Customer Documentation Kit. If more than one is needed, it
can be ordered through their Customer Training Specialist (CTS)
or PS Analyst, or customers can order it themselves from the
Customer Education price list by calling 1-800-445-5554.
Supplies/Service
To avoid downtime, always have an adequate amount of the
necessary supplies. To do this, you need to establish a
procedure for checking and ordering supplies. A supplies
checklist is provided at the end of this chapter to help you with
this task. It lists the supplies needed for the printer and contains
a column for you to enter the date when you want to place the
order and a column to record the date of the actual order. The
consumable supplies table, also located at the end of this
chapter, contains a list of supplies available for the printer.
It is important that you check your supplies regularly and order
before you run out. Plan on approximately five working days for
the delivery after placing the order. You can make arrangements
to receive them sooner in emergency situations.
Your sales representative can help you submit the initial order of
supplies needed for installation. These items include paper, dry
ink, and staple cartridges.
Once your printer volume is established, planning ahead and
buying Xerox supplies in quantity can save you money. Your
supply specialists can help you.
You may find it helpful to keep an extra FCRU and XCRU
available as well as paper feed roll cartridges on hand to avoid
down time while waiting for the supplies to arrive.
For Supplies/Service, call:
• USA: 1-800-821-2797
• Canada: 1-800-939-3769
• Europe: Local Welcome Centre