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150 • Problem solving XEROX WIDE FORMAT COPY SYSTEM
Problem First solution to try Second solution to try Third solution to
try
Visible document edges on
the copy.
Try a lighter Contrast setting.
Dark spots or smudges
appear on the copy.
Clean the Platen Glass.
Inspect the original and
clean it if necessary.
Adjust the Copy
setting for best
image quality.
The copy image is too light.
Adjust the Copy setting for
best image quality.
Rotate the original 90
degrees.
The image density on the
copy varies from light to dark.
Rotate the original 90
degrees.
Adjust the Copy setting for
best image quality.
Copies made in Photo mode
have geometric patterns.
Set the Original, Type to
Normal and the Background
Suppression to Off.
Set Original, Type to Line
and Background
Suppression off.
Try a lighter
Contrast setting.
Fine lines on the original do
not appear on the copy when
the image size is reduced.
Enable the LINE MODE LINE
PRESERVATION option. See
"Imaging" in the "Main Menu"
section for more information.
Adjust the Copy setting for
best image quality.
Gray areas appear in the copy
at the location of creases or
folds in the original document.
Refold the document in the
reverse direction to flatten the
creases or folds.
Error messages
An error message is displayed
on the Scan System Control
Panel.
Locate the message in Table
8, "Error Code Messages," in
this section and perform the
corrective action indicated.
Table 8. Error Code Messages Table
Error message Probable cause Corrective action
40000001: ERROR
ACCOUNTING DISK FULL
The Job Log File size has reached the
maximum space allocated for it.
Contact your System Administrator.
40000002: ERROR
The number of Job Records in the Job
Log File has reached the maximum as
defined by the FreeFlow Accxes
Account Management Tool.
Contact your System Administrator.
CONTROLLER FAULT -
50000001
The Controller has developed a
"memory is full" internal fault. Large
documents using Auto
Reduction/Enlargement or Auto-
Rotate may cause this fault. Also,
Photo and Mixed/Custom modes
require significantly more memory
than Line mode.
Remove the document. Press Start to
print the job.
CONTROLLER FAULT -
50000002
The Controller has developed a
“memory is full” internal fault. Large
documents using Auto
Reduction/Enlargement or Auto
Rotate may cause this fault. Also,
Photo and Mixed/Custom modes
require significantly more memory
than Line mode.
Remove the document. Wait for previous
scans to finish printing. End the current set
or print it if a set is in progress. Rescan the
document.