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MAINTENANCE AND SUPPORT SERVICES
XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-3
Xerox Customer Education
Xerox offers classes and tutorial documents on various topics
relating to printing systems and document production. For
information about Xerox training courses, or to receive a catalog, call
Xerox Customer Education at:
1-800-445-5554 (U. S. only)
You can also obtain information on the web:
http://www.xerox.com/services/training/customer-ed
Reporting billing meters
On a regular basis, usually every month, you need to report your
printer billing meter readings to Xerox.
To do this, you need the serial number for your system. The serial
number is located behind the narrow door to the far left, on the front
of the printer. If you are reporting meters for other Xerox printers
during the same call, make sure you have the serial number available
for each one before calling.
If you know how to read the billing meters for your system, you can
have that information ready when you call. Otherwise, the service
representative will provide you with instructions when you call.
To report billing meter readings, call 1-800-891-8405 (all U.S.
locations) or contact your local Xerox operating company.
Your printer maintains the page count in the Billing window. You can
read the meters any time the printer is not running. To display the
Billing Information window: From the Administration menu, select
Billing Information.