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Problem Determination
Xerox 4500 PS TR
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Does the LED status of the Xerox 4500 PS TR appear normal?
• Check for status of the LEDs.
Can you PING the Xerox 4500 PS TR ?
• If not, the reason may be that one of the bridges is actually a router.
In that case, the Xerox 4500 PS TR and PSF/2-PSF/AIX should have
different IP network IDs. PSF2/PSF6000 should have a default
router and the Xerox 4500 PS TR should be configured with a
gateway address.
• You may also have used an invalid IP address in network.
Refer to the section : ”Testing the Xerox 4500 PS TR ” for a description of
how to "PING".
Are you unable / able to generate a test printout?
Unable:
• Check the connection and the configuration to the BOOTP server.
• Check the status of the attached PCL printer.
Able:
• Check the configuration of PSF/2 or PSF/AIX.
• Check the connection from the Xerox 4500 PS TR to the PSF/2 or
PSF/AIX servers.
Have changes been made since the initial installation and
configuration of the Xerox 4500 PS TR ?
If you suspect that changes have been made to LAN, PSF/2 or PSF/AIX
or the bootp server since the initial installation and con figuration of the
Xerox 4500 PS TR, contact your system administrator.
• Check that the configuration of the bootp server complies with the
requirements.