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Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Page 11-9
Troubleshooting
2 Sided Jam
If a paper jam occurs in the 2 Sided module, ’Duplex Jam’ appears on the display and the
Paper Jam LED on the Status Map will flash.
Bypass Tray Jam
If you try to print using the Bypass Tray and the machine does not detect paper due to no paper
or improper paper loading, ’Bypass Jam’ appears on the display and the Bypass Tray LED on
the Status Map will flash.
’Bypass Jam’ may also occur when the paper has not fed correctly in the machine.
1
¾ Press the Release Lever to open
the side cover.
¾ Remove the jammed paper.
2
¾ Close the side cover.
1
¾ Open the Bypass Tray and pull
the paper out of the machine.