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Page 11-18 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Troubleshooting
E-mail Associated
Cannot Delete
Displayed when an entry
associated with group
mail is deleted from the
Address book
Remove the group mail association before
deleting the entry.
Mail Too Large Displayed when the
machine is unable to split
the mail and send it. For
example, if the mail size is
configured to 1.0MB and
a single page is larger
than 1.0MB
Empty Address Book Displayed when an
attempt is made to
retrieve an address from
an empty Address book.
Address Book Full Displayed when Address
book is full with the
maximum entries.
Group Empty Displayed when attempt
is made to delete an entry
from an empty Group.
Group is Full Displayed when an
attempt is made to add an
entry to a Group that is full
with maximum entries.
Entry Already Exists Displayed when entering
an entry which already
exists in the Address
book.
Invalid Email ID Displayed when the E-
mail ID is invalid
Ensure the E-mail address does not have any
spaces in between and that it does not start with
special characters such as + or @ and that the
ID only contains one @ symbol.
Enter Again Displayed when an
attempt is made to enter
an invalid Group number.
PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION