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50 Xerox Phaser 5400 Laser Printer
Troubleshooting
Troubleshooting
If your printer is not operating properly, check the following:
The printer is plugged in and switched on.
The data cable is correctly connected to the printer.
The media trays are inserted correctly and the doors are securely
closed.
Is there a control panel error message displayed?
Your computer has the correct driver installed and properly
configured for your printer.
For detailed troubleshooting information, refer to the following:
Advanced Features and Troubleshooting Manual on the CD-ROM
that was shipped with your printer.
infoSMART™ Knowledge Base (troubleshooting knowledge
database) on the Xerox Printer web site:
www.xerox.com/officeprinting/infoSMART
Replacing the Laser Print Cartridge
Troubleshooting may require that you replace the Laser Print
Cartridge.
Warning
To avoid possible injury, never touch the Fuser area inside
the printer (where a label indicates high temperature).
Caution
Do not expose the Laser Print Cartridge to direct sunlight or
artificial light for more than 15 minutes. Overexposure will
permanently damage the photosensitive imaging drum.
Do not open the drum shutter or touch the blue imaging
drum surface.