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Troubleshooting
174 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Clearing Paper Jams from the Fuser Area
To resolve the error displayed on the control panel you must clear all paper from the paper path.
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off
the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the
printer has cooled. If the error persists, contact your Xerox representative.
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently
damage the printer.
1. To open the rear door, pull the release and lower the cover.
2. If paper is jammed in the fuser, raise both green levers to open the fuser.
3. To open the paper guide, raise the green handle.