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Troubleshooting
182 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Symptom Solutions
Random spots on the output, or the
image is blurry.
• Ensure that the toner cartridge is installed correctly.
• If you used a non-genuine brand toner cartridge, install a genuine Xerox
toner cartridge.
• Use the Rough paper type setting, or try a paper with a smoother surface.
• Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity.
The output is blank.
• Turn off the printer, then turn it on again.
• If the error persists, contact your Xerox representative.
Streaks appear in the output.
• Replace the Smart Kit Drum Cartridge.
• Contact your Xerox representative.
The output has a mottled
appearance.
• Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
• Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity.