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Printer Operation Problems
7-4 ❖ DocuPrint N24, N32, and N40 End User Guide
A printed page does not
look like it should.
1. Make certain that the software application you are using to create your print
job is configured properly. Refer to your software documentation.
2. Make sure the correct driver is being used.
3. Send a file containing PCL or PostScript commands to the printer.
- If your page prints as it should, your printer and interface are functioning
properly.
- If your information prints correctly, but doesn't look right, you may have:
- An error in your command sequence/operator.
- A missing downloaded font.
- A mismatched printer option against your host formatting.
- Command errors may be identified by looking at your input file. You can
determine which fonts are in the system by printing a PCL or PS Font List. You
can verify your data setup by printing a Configuration Sheet and checking
your printer setup.
The requested font for
the job does not print.
Print a PCL Font List, or PostScript Font List if the job is PostScript.
• If fonts print on the Font List, your print job may need correcting.
• If fonts do not print on the Font List, reload the fonts and print another PCL or
PostScript Font List.
Table 7.1 Printer operation problems
(continued)
Problem Action
Table 7.1 Page 2 of 3