Filter
Top Products
Printer Operation Problems
Chapter 7: Troubleshooting ❖ 7-5
PostScript commands are
printed instead of the
PostScript job.
1. Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
2. The job sent to the printer might have included an incorrect header, and
therefore not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent to
the printer.
3. Set the Print Errors item in the PostScript Menu to
On
and resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct the
coding problem and resend the job.
- If the job still does not print and an error page was not printed, the job may
require additional memory.
A PostScript or PCL job
fails to print.
1. Check that PostScript is installed; also check that you are using a
DocuPrint N32 PostScript printer driver.
2. For a PostScript job, set the Print Errors item in the PostScript Menu to
On
and
resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct the
coding problem and resend the job.
- If the job still does not print and an error page was not printed, the job may
require additional memory.
3. For a PCL job, do the following:
- Check the output for PCL errors.
- If there is a problem in the PCL coding, correct the coding problem and
resend the job.
- If there is no error message, resend the job.
- If the job still does not print, the job may require additional memory.
Table 7.1 Printer operation problems
(continued)
Problem Action
Table 7.1 Page 3 of 3