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Problem Solution or Reason
Status Indicator is RED
1. Check for Out-of-Media condition or missing
labels in the middle of a roll.
2. Check for Out-of-Ribbon condition or dam
-
age or previous use of ribbon in middle of the
roll.
3. Check that the ribbon and label media are
correctly routed.
4. When direct thermal printing, verify that the
programmed mode (or printer driver) is set for
direct thermal printing. See the programmer’s
manual for details.
5. Transmissive sensor is dirty. Clean media
path.
6. Verify that the print head carriage is closed
and latched.
980181-001 Rev.C 43
Troubleshooting