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MZ Series User Guide
Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs
or external commands, either from a connected terminal or from a linked
LAN, you can perform a forced reset as follows:
Units built before June 18, 2008 ( see Figure 16- Determining Your
Printer Version, below ):
Units with a S/N having a Year Built and Week Built code earlier than
“08-25” are reset using the following procedure:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the
Power, Communications and Error indicators turn o and stay o.
3. After the three indicators turn o, reload the media and close the media
compartment cover.
4. Wait at least ten more seconds and press the Power button. The
Printer will restart and normal operation can resume.
Units built after June 18, 2008 ( see Figure 16- Determining Your
Printer Version, below ):
Units with a S/N having a Year Built and Week Built code of “08-25” or
later are reset using the following procedure:
1. Press and hold the power button for 5 seconds and then release.
The printer will power down.
2. Re-start the Printer as usual. Any pending data in the printer will
have been deleted and must be re-sent.
Determining Your Printer Version
The printer build date is identied by the Year and Week codes of the printer serial number label located
on the bottom of the unit. (See Figure 16 below).
Figure 16: Determining Your Printer Version (MZ 320 illustrated)
N14361
ME01
D43692
MZ 320
12V 1,25A
Made In China
This product is covered by one or more Zebra US patents,
This Class B digital apparatus complies with Candian ICES-003
UID#
PLACE BAR CODE HERE
XXXXSYYWWNNNNNS/N:
PLACE BAR CODE HERE
XXX-XXXXXXXX-XXPCC:
Serial Number
encoded in
128 symbology
Product Configuration
Code (PCC)
encoded in
128 symbology
Customer Code
2 Digit
Product Code
2 Digit
UID Number
encoded in
Datamatrix
ECC 200
symbology
Contains FCC ID: I28MD-ZBR4WA; IC ID:3798B-ZBR4WA
ZBR4
Date Code
YYWWNNNNN
Sequential number
(00001-99999),resets
each week
Week (01-52)
Last two digits
of year (00-99)
Site
1 Digit