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If the camera is connected to and is being used by another device, the camera
will be undetectable even if you search for it.
Q: Cannot connect to camera.
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If the camera is connected to and is being used by another device, no other
device will be able to connect to the camera.
Q: Images from the camera can be displayed, but no pictures can be taken.
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The memory card in the camera may be full.
Please make a backup of all your necessary data on alternative media, then
delete the images from the memory card, and ascertain how much free space
remains.
Q: Camera images do not appear in window.
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The camera may not have been set to remote camera mode (image browse
mode, configuration mode, etc).
Certain cameras will end the Bluetooth connection automatically if you change
the settings in a mode other than remote camera mode. Please re-connect to
the camera when you next wish to use the device in remote camera mode.
Using a Bluetooth Headset
Q: Bluetooth Headset cannot be detected.
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If the Bluetooth Headset is connected to and is being used by another device,
the Bluetooth Headset will be undetectable even if you search for it.
Q: Cannot connect to Bluetooth Headset.
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If the Bluetooth Headset is connected to and is being used by another device,
no other device will be able to connect to the Bluetooth Headset.
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A Bluetooth connection will be impossible if the Bluetooth Headset is connected
to a power adaptor.
Please remove the power adaptor and re-connect.
Q: Sound cuts out/cannot hear anything.
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Using a Bluetooth headset with other Bluetooth devices may cause problems
such as interruptions in sound, reduced transfer speed or failure during file
transfer, and disconnection of the other Bluetooth devices. We strongly
recommend using a Bluetooth headset on its own and not in connection with
other Bluetooth devices.
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Please confirm that the Bluetooth Headset is being operated correctly (for
example, ensure that the correct mode (audio or communications) mode has
been selected).