GL-1010 Administrator’s Guide 229
CORRUPT CONTROLLER SOFTWARE
Controller Operating System Corrupt
Problem Description
It is possible that the GL-1010 controller’s NT operating system
may fail to start or may malfunction.
Corrective Action
Use the GL-1010 Auto-Recovery CD to restore the required
GL-1010 system files. Refer to
Recovery Update on page 104 for
instructions.
OS Update Does Not Boot Off CD
Problem Description
During an OS update from CD-ROM, the OS Update Version
screen does not display or the LCD Touch Screens displays the
“Starting Controller, Please Wait” or “Shut-down in Progress,
Please Wait” Message for over ten minutes. This could indicate
that the CD-ROM itself is damaged or incorrectly inserted. Other
problems are more serious and may require contacting your
Toshiba authorized dealer for support.
Corrective Action
1 Make sure that the CD has been inserted into the drive with
the label side up (showing).
2 Check that you can read the CD from another drive. If the CD
is corrupt or damaged, contact your Toshiba authorized
dealer for support.
