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TECHNICAL SUPPORT AND LIMITED
WARRANTY
Notice: This modem was not designed or approved for use in
Europe, Australia, or New Zealand.
Technical Support 3Com provides easy access to technical support information through a
variety of services. This section describes those services.
Technical Support
Hotline
Technical questions about the 3Com HomeConnect ADSL Modem
products can be answered by technical support representatives. This
hotline is a toll call.
847-262-3700
8:00am - 6:00pm CST; Monday through Friday
Canadian customers can speak to a technical support representative by
contacting Keating Technologies.
905-305-6570
8:00am - 8:00pm EST ; Monday through Friday
Online Technical
Support
3Com offers product support 24 hours a day, 7 days a week, through:
World Wide Web consumer.3com.com/support
3Com BBS 847-262-6000
Email support@consumer.3com.com
If you need to Return
the Modem to Us
Contact 3Com Customer Support. If the support representative
determines that you need to return the modem, you will receive an SRO
(Service Repair Order) number. You must have an SRO number before
returning the modem to us. Ship the unit, postage paid, in a strong box
made of corrugated cardboard with plenty of packing material. DO NOT