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the later of April 1, 2000, or ninety (90) days after purchase of the
product from 3Com or its authorized reseller, 3Com shall, at its option
and expense, provide a software update which would effect the proper
performance of such product, repair such product, deliver to Customer
an equivalent product to replace such product, or if none of the
foregoing is feasible, refund to Customer the purchase price paid for such
product.
Any software update or replaced or repaired product will carry a Year
2000 Warranty for ninety (90) days after purchase or until April 1, 2000,
whichever is later.
Obtaining Warranty
Service
Customer must contact a 3Com Corporate Service Center or an
Authorized 3Com Service Center within the applicable warranty period to
obtain warranty service authorization. Dated proof of purchase from
3Com or its authorized reseller may be required. Products returned to
3Com’s Corporate Service Center must be pre-authorized by 3Com with
a Service Repair Order (SRO) number marked on the outside of the
package, and sent prepaid and packaged appropriately for safe shipment,
and it is recommended that they be insured or sent by a method that
provides for tracking of the package. The repaired or replaced item will
be shipped to Customer, at 3Com’s expense, not later than thirty (30)
days after 3Com receives the defective product. Return the product to:
In The United States:
3Com
USO# ______________
Attn. Dock 15 PCD
1800 W. Central Ave.
Mt. Prospect, IL 60056
In Canada:
Keating Technologies
25 Royal Crest Court, Suite 120
Markham, ONT L3R 9X4
3Com shall not be responsible for any software, firmware, information,
or memory data of Customer contained in, stored on, or integrated with
any products returned to 3Com for repair, whether under warranty or
not.