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Powerware
®
Prestige Series Installation andOperator’sManual forIBM Applications (3000 VA) Uncontrolled Copy
CHAPTER 8
AS/400 SERVICE
The following sections describe the methods for obtaining service for
your UPS and warranty information.
Warranty
The warranty service on Powerware UPSs is element exchange. If the
UPS becomes inoperative, the module that is inoperative will be
replaced. For 3 kVA UPSs, this would either be the I/O, battery, or
PowerPass Distribution Module. The process for obtaining a
replacement module varies by country. Under NO CONDITIONS are
IBM Customer Engineers authorized to remove the covers.
The warranty on the replacement unit, should you require one, is for the
remaining period of warranty of the original unit. See page 79 for a
detailed description of the warranty.
Installation Instructions
Installation instructions are in pictorial form on the Quick Install pages
in the front of this manual and also in written form beginning on page
35. Safety instructions are provided in multiple languages and begin on
page 7. Publications may be ordered from the IBM Mechanicsburg
Distribution Center.
Connected Equipment Insurance
With this program, Powerware Corporation provides a $25,000
Powerware Protection Guarantee. See page 80 for specific terms and
conditions of the Powerware Protection Guarantee.