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Chapter 4: Troubleshooting
149
ExpressCard (NewCard)
Memory
Sound
Power management
The notebook doesn’t turn off. • Test the power source (battery pack and power
adapter). See “Testing the power system” on page 138.
• Press and hold the power button for more than four
seconds.
• Test or replace the system board.
The battery can’t be charged. • Test the battery pack. See “Check the battery pack” on
page 139.
• Replace the battery pack.
• Test or replace the system board.
Symptom / Error Action in Sequence
The notebook cannot detect the
ExpressCard
• Test or replace the ExpressCard assembly. See
“Replacing the ExpressCard (NewCard) assembly” on
page 112.
• Test or replace the system board.
ExpressCard slot pin is damaged. • Test or replace the ExpressCard assembly. See
“Replacing the ExpressCard (NewCard) assembly” on
page 112.
Symptom / Error Action in Sequence
Memory count (size) appears different
from actual size.
• Run “Load Setup Defaults” using the BIOS Setup
Utility, then reboot the notebook.
• Test or replace the SO-DIMM.
• Test or replace the system board.
Symptom / Error Action in Sequence
No sound comes from the notebook
when running Windows multimedia
programs.
• Reinstall the audio driver.
• Test or replace the speakers.
• Test or replace the system board.
The internal speakers make noise or emit
no sound.
• Test or replace the speakers.
• Test or replace the system board.
Symptom / Error Action in Sequence
The notebook will not hibernate. • <Athena: Why are they looking at a spec?>
See “Save
to Disk (S4)” on page 33.
• Test or replace the keyboard (if control is from the
keyboard).
• Test or replace the hard disk drive.
• Test or replace the system board.
Symptom / Error Action in Sequence