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Chapter 2: System utilities
Removing a password lock
This section provides you with instructions to remove a hard drive or Supervisor password lock.
Note: For more information about removing a password lock, see
“Clearing password check and BIOS recovery” on page 158.
Removing a HDD password lock
If you type the wrong HDD password three times in a row, the error message Hdd password
error code
is displayed on the screen and the HDD is locked. If you need to solve a HDD
password locked problem, you can run HDD_PW.EXE.
To remove the HDD password:
1 On a working Acer notebook, click Start, then Run. The
Run
dialog box opens.
2 Type cmd in the Open field, then click OK.
3 Type hdd_pw 15494 0.
4 Select 2 Upper case ASCII Code.
5 Choose one of the upper-case strings. In this example you can choose either
0KJFN42 or UVEIQ96.
6
Reboot the notebook that is locked, then enter either 0KJFN42 or UVEIQ96 for the
HDD user password.
Removing a Supervisor password lock
If you type the wrong Supervisor password three times in a row, the error message System
Disabled
appears on the screen and the notebook is locked. If you need to solve a BIOS password
locked problem, you can run BIOS_PW.EXE.
To remove the Supervisor password:
1 On a working Acer notebook, click Start, then Run. The
Run
dialog box opens.
2 Type cmd in the Open field, then click OK.