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Running New Application Software
Problems that occur when you run new application software are
usually related to the software. Faulty equipment is much less likely,
especially if other software runs correctly.
Checklist
• Does the system meet the minimum hardware requirements for
the software? See the software documentation.
• Is the software an authorized copy? If not, get one; unauthorized
copies often do not work.
• If you are running the software from a diskette, is it a good copy?
• If you are running the software from a CD-ROM disk, is the disk
scratched or dirty?
• If you are running the software from a hard disk drive, is the
software correctly installed?
Were all necessary procedures followed and files installed?
• Are the correct device drivers installed?
• Is the software correctly configured for the system?
• Are you using the software correctly?
If the problems persist, contact the software vendor’s customer service
representative.
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