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14
Installing and Configuring Communications Software
If your modem came with a communications software package, it is strongly rec-
ommended that you use this software for your modem. Its default installation
parameters have been specially configured to work with this modem. The Users
Guide for this program can be found inside the modem package. It can be sup-
plied in either soft-bound copy or on CD-ROM (depending on the model you
purchased). Some configurations are packaged without communications software.
Check your packaging to see if communications software is included.
If you wish to use another software package, please be sure that it supports this
modem. Most Software Manufacturers have a listing of supported modems on
their websites or BBSs. Check these sites to see if this model is supported. If you
are unsure or your brand of software supports only a few modems, try selecting
Hayes Compatible or Standard Modem. This may work in certain cases.
Some software programs allow manual input of parameters. For the users of these
programs, here is a listing of the Data/Fax/Voice Command Standards supported.
Data: TIA/EIA-602
Fax: TIA/EIA-578 for Class 1 Fax
Voice: TIA IS-101 support for TAD (Telephone Answering Device)
and Full-Duplex Speakerphone.
Init String: AT&F&C1&D2W2
TIA IS-101 Commands not supported:
Caller ID
VoiceView
Note: some programs must be configured to communicate with the mo-
dem on the same COM port and or IRQ setting used by the modem. See
the Installing the Modem section for instructions on how to determine
your COM Port and IRQ settings in Windows 95.
Using the Modems Voice Features
This modem supports TIA IS-101 commands applicable to a Full Duplex Speak-
erphone and Telephone Answering Device. In order to take advantage of these
features, you will need an external microphone and external speakers. A software
application; such as the one supplied with the modem; which supports these func-
tions is also required. If you wish to immediately take advantage of these features,
install the enclosed Cheyenne BitWare Software and attach a microphone and
pair of speakers to the modem. (see the CONNECTING DEVICES TO THE MO-
DEM section)