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Technical Support
After reading this User Guide, if you need additional assistance with this
product, please contact Aleratec Technical Support. Our technical staff will
be happy to assist you, but they may need your help to better assist you.
Calling Aleratec Technical Support without all the necessary information
can be both time consuming and frustrating. Therefore, please try to have
the following information ready before calling:
1. Part Number - the part number is located on the bottom of the 1:11
USB Copy Cruiser SA.
2. Serial Number - the serial number is located on the bottom of the 1:11
USB Copy Cruiser SA.
3. Troubles - your questions about the 1:11 USB Copy Cruiser SA. Please
provide enough information about your problems so our technical staff
can recreate and diagnose it.
Technical Support Addresses and Phone Numbers
X By e-mail: support@aleratec.com
X By Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacic
Time, Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
X Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483