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Model Number and Serial Number Screen
This screen, shown in Figure 19, provides information about the S10 or S15 model
that you have purchased. It also provides the correct serial number for the unit.
Note: Always have this information available any time you contact APC
Technical Support. You should also have the firmware version.
Figure 19. Model and Serial Number Screen
Phone Number and Technical Support Internet Address
This screen, shown in Figure 20, provides the world-wide telephone number for
APC, as well as the Internet address for APC Technical Support and Customer
Service. Please use this information any time you need to contact APC Technical
Support or APC Customer Service.
Figure 20. Phone Number and Technical Support Internet Address Screen