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Your computer won’t restart, and there may or may not be a CD-ROM disc in the
CD-ROM drive.
m Your computer may be trying to start up from a CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
m If the computer freezes, you can try to “force” the program you’re using
to quit by simultaneously pressing the keys Command (x), Option, and
Esc on your keyboard. Then click Force Quit in the dialog box that
appears. (Note: Unsaved changes in your current documents will be
lost.) Immediately save all open documents, quit all other open programs,
and restart the computer.
m If the problem reoccurs, reset the parameter RAM. (See the entry “The
Computer Makes an Unusual Sound at Startup,” earlier in this section.)
Every time the computer starts up, it rebuilds the desktop.
m There may be a folder on your hard disk that has the same name as a file
the computer uses to keep track of information on your disks. Manually
search for a folder named “Desktop” or “Desktop file.” If you find one,
rename it. Then restart the computer. (Do not use the Find File feature to
search for the desktop file. Find File may find the desktop file but you may
not be able to access it.)
When the computer starts up, no icons appear in the windows, and the pointer alternates
between an arrow and a wristwatch, or an empty flashing box appears.
m There is a problem with the display of windows. Restart the computer,
holding down the Option key until the desktop icons appear. (When the
desktop appears, all windows will be closed.)
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Solutions to Common Problems