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You can’t open a document, or you see a message that an application program
can’t be found.
The document may have been created with a program that is not on your hard
disk, or with a different version of the program.
m Try starting a program that you think might be able to open the document.
Then choose Open from the program’s File menu to open the document.
For more information, see the documentation that came with the program.
m Purchase and install the correct software to use the document, or find out
if the creator of the document can convert it to a form that one of your
programs can use.
m Rebuild your desktop. For instructions, see “Rebuilding Your Desktop” in
Chapter 11, “Diagnostic Techniques.”
m Don’t try to open the files in your System Folder. Most of the files in your
System Folder are used by your computer for internal purposes and are not
intended to be opened.
m If the document is from a DOS or Windows computer, read the
next section.
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Solutions to Common Problems