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9
Start Here If Trouble Occurs
Consult this chapter and Chapter 10
to solve problems with your computer
and its system software before you
call Apple for assistance.
Your computer came with a booklet that describes the service and support
options that are available from Apple. It contains phone numbers you can call
if you have trouble with your computer and also describes many other ways
of obtaining support information from online services, the Internet, and
automated fax services.
Before you contact Apple for assistance with your computer, however, follow
the advice in this chapter and Chapter 10. You’ll find you can solve most
problems with your computer on your own.
This chapter outlines the best general method for solving problems, and
Chapter 10 gives advice about how to solve specific problems.