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10 Solution s to Common Problems 129
Problems turning on or starting up your computer 130
Problems with application programs, documents, and memory 138
Problems with CD-ROM drives and discs 146
Problems with floppy disks and floppy disk drives 154
Problems with hard disks 157
Problems with your computer’s speed 157
Other problems with your computer 159
Problems with your printer 164
Problems with networks and file sharing 165
11 D i a g n o s t i c Te c h n i ques 169
Checking your system extensions 169
Te sting and repairing your hard disk 171
Starting up from the system software CD-ROM disc 176
Installing system software 178
Rebuilding your desktop 190
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