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Before You Begin Troubleshooting
5-4 ❖ User Guide
If your printer is not operating properly, make sure that
the following hardware and software issues have been
considered:
Hardware
• Is the printer plugged in?
• Is the printer switched on?
Software
• Is the correct printer driver installed and selected for
your printer configuration?
Trays and Covers
An improperly seated tray or an open cover will prevent
printing. You can avoid these problems by regularly
taking the following precautions:
• Insert media trays properly and securely.
• Keep covers securely closed.
Consumables
An empty laser print cartridge or expended maintenance
item will degrade or prevent printing.
• Keep consumables and maintenance items in supply.
• Add or replace when prompted by the printer.
Specific instructions for replacing each consumable and
maintenance item are included with the individual
replacement packages.