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Accessing Your Mailbox
Intuity Emulation Mode Mailbox Users Guide Page 7
IP Office 3.0 40DHB0002USCW Issue 8d (2nd March 2005)
Avaya DS Phones
On phones in these series with a Menu key, you can use the following method to access your
mailbox. Other Avaya phones may have a dedicated MESSAGES key for starting mailbox access.
1. Press
Menu twice.
2. Press the display key below Msgs.
3. Press the display key below Voice.
4. The names of the mailboxes for which you receive message waiting indication are shown plus
the number of new messages in each.
5. Press the display key below the mailbox required. Continue as per a normal login.
Phone Manager
Phone Manager is an IP Office application that can be used to handle both phone calls and to alter many
of you personal settings.
1. Click on the Messages tab.
2. The names of the mailboxes for which you receive message waiting indication are shown plus
the number of new messages in each.
3. Click on any of the mailboxes to start voicemail access. Continue as per a normal login.
• Once they have logged into a mailbox, users of Phone Manager Pro are able to control
the playing of messages through the Phone Managers Voicemail tab.
Remote Access
There may be occasions where you will want to access you own mailbox from a phone outside your
companies phone system. Normally to do this your system will be configured with a special number you
can dial in on and then select the mailbox required. However if this has not been done, the following
method can be used for remote access.
1. Call in to your company and ask to be connected to a number that will go to voicemail, ie. a
number that will not be answered by a person.
• Typically, ask to be connected to your own extension number.
2. Wait for the voicemail system to respond and ask you to leave a message. After the tone, press #
to complete message delivery. In some cases you may hear the prompt "No message to save".
3. Dial *7. You will be asked to select the mailbox that you require.
4. Enter your extension number and press #.
5. Enter your mailbox password and press #.