Avaya 555-233-503 Server User Manual


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F=aF4apmpmpm§F
¤Fs¤mFsnnn
1-125QQQ_¢_Q¬
RONA Routing Sequences
Table 1-33"m=Table 1-34=F4a*F^p§F=aF4zdapcadd4"dd"m=
aF4VFm4"dd
Table 1-33. RONA Routing Sequence for Direct Agent Calls
Redirection Destination Explanation
p¦F"VFz"^ aF4VFm4"ddF=aF4p"4p¦F"VFz"^:aO
pmFF¨aapa©4"dd=pmpp¤Fp4p¦F"VF
 Omp4p¦F"VFz"^F¨a*¤"a
"=hamaFF=Op:aF4VFm4"dd
F=aF4p^F
F¤m=Fam"apm pF¨Fm"d4"dd:aOmFa^F"4p¦F"VFz"^mp"
"F"=hamaFF=:^FmaF4VFm
4"ddF=aF4p^FF¤mFam"apm
F¨Fmapm
pmF "dd4pmam¤FamVamV
Table 1-34. RONA Routing Sequence for Split/Skill Calls
Redirection Destination Explanation
 O"a"=hamaFF=:4"ddF=aF4p
^F
F¤F¤Fpzdacadd O"amp"=hamaFF=:4"ddF=aF4
p^Fzdapcadd
p¦F"VFz"^ mmpm¦F4p_4pmpddF=zda:aO4"dd4"mmp
F¤F¤Fp^Fzda:^F©F=aF4p^Fzda
4p¦F"VFz"^aOpmFa"=hamaFF=
F¤m=Fam"apm pF¨Fm"d4"dd:aO"zda4p¦F"VFz"^p"
amp"=hamaFF="m=4"dd4"mmp
F¤F¤F:^F©F=aF4p^FF¤m
Fam"apmF¨Fmapm
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