Avaya 555-233-503 Server User Manual


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"ddFmF
QQQ_¢_Q¬
1-18 ¤Fs¤mFsnnn
Agents logged into multiple splits
O"m"VFmadpVVF=amph¤dazdFzda:^F"VFmh"©*F4phF¤m"¦"ad"*dFOp
4"ddppmFzda*F4"¤FpO"4a¦a©""mp^FzdapF¨"hzdF:aO"m"VFm
FmFOF"ddpchp=FOppmFzda:^F"VFm*F4phF¤m"¦"ad"*dFOp
4"ddpp^Fzda
m"VFm^p¤d=mpdpVamp"zda§^adF"4"ddapm^pd="^ap^FF¨Fmapm
Agents with Automatic Answer
VFm§^p¤F¤ph"a4m§F^p¤d=¤F"^F"=F^F"VFm^F"«az
pmF^p¤V^^F^F"=F"m="¤ph"a4"dd©4pmmF4p"4"dd
OFa^F^Fam4phamV¤mcVp¤zp^F"VFmF¨Fmapma=""_Fa4F=:^F
"VFm=pFmp^F"«azpmF^FFOpF:=pmp"aVm=""_Fa4apmp"
^F"=F¤FF¨Fmapm
ampF4phhFm=F=^"©p¤¤F¤ph"a4m§F§a^"^"m=Fp
zF"cFz^pmF^F^"m=FpzF"cFz^pmFh¤*FpOO_^ppc|^"m=FdaOF=p
zF"cFz^pmF¤mF=pm}"dd^FahFOp^F"VFmp^F"«azpmF
O"¤ph"a4"m§Fa"aVmF=Op"dd4"dd:§^Fm"mpm_4"dd"a¦F:
mpm_¤p_m§F"VFm^F"m4phamV"ddpmF:mpamVamV
CALLMASTER terminals
"ddOp=aVa"dz^pmF"m="Fm="m"apm"F"mmp¤m4F=*©
=p¤*dFpmF^FpmF^""F=p¤*dF="F«az|¤p_m§F"VFm4"dd}
"m=m4phamV"dd|Opm=pOpOaVam"mmp¤m4FhFm"m="ddp^F
¤p_m§F4"dd}^F¤F^F"z"pO^FOapmF"m="ddpO^FF4pm=
pmF
Agents assigned to hunt-group and ACD calls
pmp¤F"VFmOp^¤m_Vp¤z4"dd"m=zda4"ddah¤d"mFp¤d©
^F§aF:"ddpO^F4"ddOphpmFzda|Fa^Fp^¤m_Vp¤z}"F"m§FF=
Oa
^Fpd=F4"dd_§"aamVFham"apma¤zzpF=pmd©Op"VFm§^p"FF¦a4amV
4"ddpmd©
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