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DEFINITY Enterprise Communications Server Release 7 Guide to ACD Call Centers
555-233-503, Issue 1, June 1999, Comcode 108408782
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❒ Improve the overview/introduction ❒ Make it more concise
❒ Improve the table of contents ❒ Add more step-by-step procedures/tutorials
❒ Improve the organization ❒ Add more troubleshooting information
❒ Add more figures ❒ Make it less technical
❒ Add more examples ❒ Add more/better quick reference aids
❒ Add more detail ❒ Improve the index