Avaya 555-233-503 Server User Manual


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¤ph"a4"ddaa*¤apm
¤Fs¤mFsnnn
1-35QQQ_¢_Q¬
Trunk groups and ACD splits
■ O©p¤"aVm"mzdaF¨Fmapm"^Fam4phamV=Fam"apmpO"¤mc
Vp¤z"m=^"zdaF¨Fmapmad"F4^"mVF=:©p¤h¤"dp4^"mVF
^F¤mcVp¤zam4phamV=Fam"apmp"¦"da=F¨Fmapm
■ "ddam4phamVpm"mpm_¤mcVp¤z4"mp¤Fp"mzdaamF"=
pOp"m"Fm="m"ddam4phamVpm"m©mpm_¤mcVp¤z4"m^"¦F
pmd©pmFzah"©=Fam"apm^FFOpF:^F¤mcVp¤zh¤*F=F=a4"F=
p^Fzdap"
■ pG¬¬F¦a4F§a^p¦F"§amc§amc_aF¤mc:aO"dd
"VFm"FdpVVF=p¤pam§pchp=F:am4phamV4"dd
F4Fa¦F"*¤©aVm"daOmp4p¦F"VFz"^azp¦a=F=|¤mdacFp^F
"¤ph"a4_am¤mcVp¤z:§^a4^F4Fa¦FamV*"4cOph^F4Fm"d
pOOa4F}
■ §a4^F¤¤"dd©=pz4"dd^"Fh"am¤m"m§FF="OF§pp^FF
ham¤F^FFOpF:aO"mam4phamV4"dd¤F¤Fp"zda§a^p¤
^F"amV"m"mmp¤m4FhFmph¤a4:"m=^F4"ddF^F"amV*"4cOp
§pp^FFham¤F:^F=pz^F4"dd
Agent considerations
■ VFm^p¤d=mp*F¤F=Op^¤mVp¤z4"dd"m=zda4"dd
ah¤d"mFp¤d©^F§aF:"dd4"ddOphpmFzda|Fa^Fp^¤m
Vp¤z}"F"m§FF=OapF¨"hzdF:aO4"dd"F"m§FF=Oa:
mpmFpO^F^¤m_Vp¤z4"dd"F"m§FF=¤mad"ddpO^F4"dd"F
"m§FF=
■ VFm§a^h¤da"zzF""m4Fz^pmF4"mF4Fa¦Fpmd©pmF4"dd""
ahF¤mdF¤dazdF"dd"m=damVa"4a¦Fa^p¤:"z^pmFa
"¦"ad"*dFOp"m4"ddpmd©aO"dd4"dd"zzF""m4F"Fa=dF^F"VFm
h"©:^p§F¦F:F4Fa¦Fmpm_4"dd§^adF"4a¦Fpm"m4"dd
Vector-controlled splits
■ p¤4"mFm^"m4F*©¤amV"ddphzamV:"ddF4pamV"m=¨zF
VFmFdF4apmp=F"adF=amOph"apmpm¦F4p_4pmpddF=zda:FF
^F mFzaFphh¤ma4"apmF¦F"ddF4pamV
¤a=FF4p_4pmpddF=zdacadd^p¤d=mp*F4"ddF==aF4d©¦a"^F
zdacaddF¨Fmapm|amF"=pO¦a""h"zzF=p"¦F4p^"
Fham"F^F4"ddp"¦F4p4pmpddF=zdacadd}p§F¦F:aOzdacadd
F¨Fmapm"F4"ddF=:^F4"dd=pmpF4Fa¦F"m©"mmp¤m4FhFm:"F
mpOp§"=F=pF=aF4F=p4p¦F"VF:"m==pmpam"Odp§amFOdp§p
"mp^F^¤mVp¤z
■ ^Fpd=F_4"dd_§"aamVFham"apm:§^a4^a"¦"ad"*dF§a^"ddF4pamV:
a¤zzpF=Op"VFm§^p"FF¦a4amV4"ddpmd©
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