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Troubleshooting
The WAN link LED is not on or I
cannot connect to the Cable or
DSL modem.
My connection type is Static IP
Address. I cannot connect to
the Internet.
1. Check the connection
between the Gateway Router
and the Cable or DSL modem.
Make sure the network cable
from the Cable or DSL modem
is connected to the port on the
Router labeled WAN.
2. Make sure the Cable or
DSL modem is powered and
switched on.
3. Make sure the Router has
power. The Amber LED on
the bottom of the front panel
should be illuminated.
4. Some Cable or DSL modems
require a crossover cable.
Check with the manufacturer
of your Cable/DSL modem for
specifics about this.
Since your connection type is
Static IP Address, your ISP must
assign you the IP Address,
Subnet Mask, and Gateway
address. Make sure that the
Router’s connection type is
configured as "Static IP Address"
and verify your settings.
Problem Possible Cause/Solution