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Troubleshooting
I can’t connect to the Internet wirelessly
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1. Look at the lights on your Wireless Router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number 2. below.
If this is NOT the case, make sure:
• The Router power cord is plugged in
• All cables are connected between the router and
the modem
• All the modem’s LEDs are functioning correctly. If not, see
your modem’s user manual.
• Reboot the User Manual
• Reboot the Modem
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturers user guide.
2. Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen.
If you’re using a Belkin wireless card, the tray icon should look
like this (the icon may be red or green):