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Additional information
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Indicators
There are three indicators which show the status of the projector. Check the following for information
about the indicator lights. If there is anything wrong, turn the projector off and contact your dealer.
When the projector is in a normal state
When the projector is in an abnormal state
Power Temp Lamp Status & Description
Orange Off Off
Stand-by mode
Green
Flashing
Off Off
Powering up
Green Off Off
Normal operation
Orange
Flashing
Off Off
• The projector needs 90 seconds to cool down as it was
abnormally shut down without the normal cooling down
process.
• The projector needs to cool for 90 seconds after the power is
turned off.
Power Temp Lamp Status & Description
Off Off Red
• The lamp has been damaged. Please contact your local BenQ
customer center for purchasing a new lamp.
Orange Off Red
• The lamp is not properly attached.
• The lamp has been damaged. Please contact your local BenQ
customer center for purchasing a new lamp.
Off Red Off
The fans are not working.
The projector has shut down
automatically. If you try to re-
start the projector, it will shut
down again. Please contact your
dealer for assistance.
Off Red Red
Off Red Green
Off Red Orange
Off Green Red
Fan sensors error
Fans do not rotate during
powering up.
Off Green Orange
Off Orange Red
Red Red Red
Thermal condition error
Red Red Green
Red Red Orange
Green Red Red
Green Red Green
Green Red Orange
Orange Red Red
The internal temperature is too high.
• The intake ventilation or the exhaust ventilation is blocked.
• The projector may be in a poorly ventilated location.
• The ambient temperature may be too high.
Orange Red Green
Orange Red Orange