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7. POOR PRINT OUT
(light print out)
a. Make sure the print head/cam lock assembly if fully locked in the closed position.
b. Consult
“Thermal Print Head” in Section 8.1.6.
c. Adjust print intensity setting via the control panel. Consult Section 5.0
d. Replace thermal head.
8. POOR PRINT OUT
(white voids in print out)
a. Clean print head. Consult “Thermal Print Head” in Section 8.1.6.
b. Replace thermal head.
9. NO PRINT OUT
a. Check head cable for electrical connection at both ends
b. Check to make sure head cable is plugged in properly into the thermal head.
c. Replace the thermal head.
d. Replace the Main logic board.
10. PRINTER SKIPS TICKETS WHILE PRINTING
a. Check all electrical connections on the printer.
b. Check position and quality of black mark on the ticket stock.
c. Clean off opto eye. Consult “Optical Device” in Section 8.1.5.
d. Replace ticket cut opto.
e. Replace ticket load switch.
11. PRINTER SKIPS TICKETS AND DIES
a. See # 9.
12. TICKET JAM ENTERING THE CUTTER AREA
a. Check all electrical connections on the printer.
b. Replace cutter assembly.