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Help
The error light comes on and an error message
is displayed.
An error report is automatically printed. Press the
Stop button to reset the machine and check the
message against the Error Messages list, page 42.
If you run out of paper or ink.
Your PaperJet 55E will store incoming faxes in the
memory.
If you run out of paper or ink or the paper jams
during reception, or if you open the printer cover,
printing will stop and the fax you are receiving
will be temporarily stored in the memory. Once the
problem has been resolved, your machine will start
printing again.
Replacement cartridges (Code M 2191 - mono,
Code M2177 - colour) are available
by telephone 0870 240 7285.
If there is a power failure
In the case of power failure, the fax machine will
keep the data for:
• numbers stored in the one-touch and speed
dial memories
•reports
Any documents stored in the memory will be lost.
When the power is restored your machine will print
out a report which shows the total number
of pages (both received and stored for sending) lost
from the memory.
Your machine doesn’t switch on
Check that the mains power is plugged in and
switched on.
The document cannot be inserted into the
document feeder
Check the size of the document. See page 16 for
correct sizes.
Fax documents are not sent
Check that the document is not jammed in the
machine.
The line may be busy. Your machine will retry
automatically 3 times at 2 minute intervals.