Filter
Top Products
CHAPTER 6 TROUBLESHOOTING
6-17
S-6
This printer does not appear in Chooser with iMac and Power Macintosh
G3 with USB.
(HL-1240/1250/1270N only)
User Check
(1) Check the printer is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step Check Result Remedy
Printer
connection
1 Select ‘Apple System Profiler’
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 6*($6) (for HL-
1240), 7*($7) (for HL-1250)
or 8*($8) (for HL-1270N).
• Vender: Brother International
Corporation (or 0x4f9)
No Check the printer is turned on
and the USB interface cable is
connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the printer and
PC with the USB cable directly.
Driver
installation
2 Are there the following files in
the Extensions Folder of
System Folder?
No Try to re-install the printer
driver.
<For System 8.6 or higher>
• BR_Backgrounder
• BR_PrintMoniter(USB)
• HL-1200/MFL Pro
• USBPrintDriver
<For System 8.1, 8.5, 8.51>
• BR_Backgrounder
• BR_PrintMoniter(USB)
• HL-1200/MFL Pro
• USBPrintDriver(BR6*)
• USBPrintDriver(BR7*)
• USBPrintDriver(BR8*)
• USBPrintDriver(BR9*)
• USBPrintDriver(BRA*)
• USBPrintDriver(BR100*)
Yes Turn off the printer and PC
power switch, and check all
connections between them.
Then, turn them on again.
*NOTE:
The value or alphabet following ‘BR’ is a product ID.