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Cutting
The mat or the material
catches on a feed roller
when the mat is being
inserted.
The mat’s adhesive strength has
decreased, or the material is not
secured.
Press the “Feed” button to feed out the
mat, and then replace the mat with a new
one.
page 21
page 56
The material extends from the
adhesive area of the mat.
Press the “Feed” button to feed out the
mat, and then attach the material while
keeping it within the adhesive area of the
mat.
page 12
page 21
The mat or the material
catches on a feed roller
during cutting/drawing.
- The mat’s adhesive strength has
decreased, or the material is not
secured.
- The material extends from the
adhesive area of the mat.
Press the “Start/Stop” button to stop the
operation. Follow the instructions on the
screen, and press the “Feed” button to
feed out the mat.
If the mat does not feed out, turn off the
machine, remove the holder, and then
manually feed out the mat.
After feeding out the mat, replace it with a
new one or attach the material while
keeping it within the adhesive area of the
mat.
page 12
page 21
page 56
The mat is fed in at an
angle and is not fed
during cutting/drawing.
The material to be cut/
drawn or original to be
scanned peels off during
cutting/scanning.
Symptom Possible Causes (or Results) Solutions Reference
The material being cut
catches on the tip of the
cutting blade.
Dust or lint has accumulated in the
holder.
Clean the holder. page 58
The blade is worn. Replace the blade with a new one. page 56
The material being cut is
incompatible with this machine.
Replace the material with one compatible
with this machine.
page 11
The machine stopped
while an operation is
being performed.
For safety, the machine stops
operating if the panel is touched
while cutting or drawing.
Follow the instructions in the message
that appears in the screen. Touch the
“OK” key to move the carriage to its initial
position. Load the mat and perform the
operation again.
—
Not all of the material to
be cut is cut. Some
areas remain uncut.
A blade appropriate for the material
being cut is not used.
Use a blade appropriate for the material
being cut.
page 12
The blade extension from the blade
holder is too little.
Remove the holder from the carriage, and
then adjust the blade extension.
page 18
The mat’s adhesive strength has
decreased, or the material is not
secured.
Replace the mat with a new one. page 56
The blade is worn. Replace the blade with a new one. page 56
The material is incompatible with
this machine.
Replace the material with one compatible
with this machine.
page 11
The cutting pressure (“Cut
Pressure”) is incorrect.
Adjust the setting for “Cut Pressure” in the
settings screen.
page 18
page 23
Dust or lint has accumulated in the
holder.
Clean the holder. page 58
The spacing between arranged
patterns is too small.
Rearrange the patterns to slightly separate
them.
Set the number to “3” or higher in the
“Pattern Interval” setting, and then
rearrange the patterns or perform the auto
layout function.
page 24
page 38
Neither a high tack adhesive fabric
support sheet or iron-on fabric
appliqué contact sheet is used for
fabric cutting.
Attach a high tack adhesive fabric support
sheet to a mat or affix an iron-on fabric
appliqué contact sheet to a fabric before
cutting it.
page 13
page 15
A fabric is not firmly attached to a
mat that has a high tack adhesive
fabric support sheet on its adhesive
side.
Firmly attach the fabric to the mat
pressing the handle of the included
spatula across the surface of the fabric.
page 14
Symptom Possible Causes (or Results) Solutions Reference