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104
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Black Start or Color Start.
Remove the paper and load it again and then
press Black Start or Color Start (See
Loading paper and other print media
on page 8.)
The paper is jammed in the
machine.
Remove the jammed paper by following the
steps in Printer jam or paper jam on page 107.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See Storing
Speed Dial numbers on page 51.)
Out of Memory The machine's memory is full. Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to scan
the documents.
Delete unused files from your memory card or
USB Flash memory drive to make some free
space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the
machine) and pull out the jammed paper by
following the steps in Printer jam or paper jam
on page 107.
Make sure the paper length guide is set to the
paper side.
Print Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look on the left,
middle and right hand side under the covers for
foreign objects and paper scraps. If the error
message continues, see Transferring your faxes
or Fax Journal report on page 106 before
disconnecting the machine so you will not lose
any important messages. Then, disconnect the
machine from the power for several minutes and
then reconnect it.
Replace XX Ink
Cannot Print
One or more of the ink cartridges
are empty. The machine will stop all
print operations. While memory is
available, black & white faxes will
be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will ask
that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black & white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 110.)
Error Message Cause Action