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Troubleshooting and routine maintenance
135
C
Document is jammed in the duplex
slot (MFC-8380DN)
C
a Take out any paper from the ADF that is
not jammed.
b Do one of the following:
If you can see the jammed
document, pull the jammed
document out to the right.
If you cannot see the jammed
document, open the ADF cover (1)
and (2) and pull the jammed
document out to the top.
Close the ADF cover (1) and (2).
c Press Stop/Exit.
Paper jams C
To clear paper jams, please follow the steps
in this section.
IMPORTANT
Please confirm that you have installed
both a toner cartridge and a drum unit in
the machine. If you have not installed a
drum unit or have installed the drum unit
incorrectly, then this may cause a paper
jam in your Brother machine.
Note
If the error message remains, open and
close the front cover and fuser cover firmly
to reset the machine.
IMPORTANT
To prevent damage to the machine
caused by static electricity, DO NOT touch
the electrodes shown in the illustration.
Note
The LCD names for the paper trays are as
follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
(MFC-8380DN)
• Multi-purpose tray: MP Tray
1
2